Shipping & Returns

PJ’ZZZZ $10 Shipping

Regular Parcel Delivery

PJ’ZZZZ offers $10 shipping on all regular parcel orders shipped anywhere in Canada no matter how much you buy, or how much you spend.

Xpress Post Shipping

PJ’ZZZZ offers $15 shipping on all Express orders shipped anywhere in Canada no matter how much you buy, or how much you spend.

How long will my order take?

PJ’ZZZZ ships exclusively via Canada Post. To view Canada Post delivery standards, visit the Canada Post Delivery Page.

  1. Enter postal code “V3S0C6” in the first postal code field.
  2. Enter your destination postal code in the second field.
  3. Click submit.

Please allow an additional 3-4 days for PJ’ZZZZ order processing.

Returns/Exchanges

PJ’ZZZZ is committed to the highest standards of quality. Each garment is handmade and quality approved. We offer a hassle free exchange policy, plus, if you find any defects, we’ll return it for you, no questions asked.

If you are not completely satisfied with your purchase you can return your new item with original tags within 30 days for an exchange or credit by mailing it to:

PJ’ZZZZ
15610 Mountain Drive
South Surrey, BC
V3S 0C5
Attention: Customer Service

When exchanging an item please return the original invoice (order confirmation) or receipt along with a brief explanation of the reason for the exchange. For exchanges shipping costs are not refundable.

Garments shipped in error, or garments with a manufacturers defect may be returned within 30 days for a full refund or exchange. PJ’ZZZZ will credit you with the shipping and handling costs when your return is processed.

If you are exchanging an item, please order your replacement items online as soon as possible to ensure they will be available. When exchanging an item, the re-ordered item will be charged on the day the order is entered into our system. A credit will be issued on the item being exchanged once PJ’ZZZZ has received the item. Refunds and price adjustments from returns / exchanges are issued by the same method as the original payment received.